Within the last year we’ve gone through some very positive changes here at 123Together.com and mindSHIFT. Our company was acquired by Ricoh, a leading global technology company specializing in information mobility. Since the acquisition, we’ve come together under a common mission; to deliver Cloud IT solutions to meet the business challenges of small and mid-size companies and provide our customers with the added value that two industry leaders can deliver.
It is because of these positive changes that we have decided to consolidate our 123Together.com brand into mindSHIFTOnline.com this month, June 2015.
Over the past 15 years, mindSHIFT has grown to become a leader in managed Cloud IT services. We are a pioneer in the managed IT Services space and a leading provider of Microsoft Exchange hosting for customers that consider their email to be mission critical to their business. Public and private companies around the world chose 123Together.com for their mission critical email due to our leading enterprise-level infrastructure and single-minded focus on keeping business email up and running 100% of the time. That focus remains the same to this day.
We’ve been able to provide our customers with new and innovative Cloud IT solutions including Microsoft’s Office 365, hosted business email powered by Microsoft Exchange 2013, and our IT Help Desk and server management solutions. Our goal with this brand transition is to strengthen mindSHIFT’s position as a leader in cloud-based and IT services.
Why are we consolidating 123Together.com into mindSHIFTOnline.com?
Our services aren’t changing. We’ll continue to provide the same top services and support as we’ve always done. We’re updating our brand for a few main reasons:
- mindSHIFT has the most comprehensive portfolio of managed IT, cloud, data center, and professional services for small and mid-size businesses. The transition from 123Together.com to mindSHIFTOnline.com will enable us to better represent mindSHIFT’s full breadth of services to our customers and the market.
- As the mindSHIFT Online name suggests, we are committed to offering our range of cloud IT services in an easy on-demand model. We’ll continue to offer reliable services as needed with affordable and predictable monthly fees.
- New look. We redesigned mindSHIFT Online for a better overall user experience. The site is now mobile accessible with all of the same functionality.
- New cloud products such as Microsoft Office 365 are now available to all of our valued customers.
- Consolidation under the mindSHIFT brand helps us to be more accessible in search engine results, enabling customers to quickly and easily find what they’re looking for. It also enables us to better represent our full suite of managed IT and cloud computing solutions that we’ve launched within the last year including Microsoft Office 365, Server Management, Total IT Help Desk and a new customer control panel.
With that being said, our original goal still remains the same: to continue to deliver high quality products and services that our customers seek and require to be successful in today’s changing business environment.
Our old 123Together.com website.
Our new mindSHIFTOnline.com website.
Our new mindSHIFT Online website will become your go-to hub to learn about new product information access our support center and login to your new control panel. The site has a cleaner, more dynamic look and feel with a simplified navigation and a mobile friendly interface. What does this mean for you? You will always have a great user experience no matter how you access the site—laptop, desktop, tablet or phone.
Our new customer control panel.
As you know, we also recently launched our new mindSHIFT Online Customer Control Panel which will help you manage your users and account settings faster and easier than ever before. Highlights of the control panel include:
- Great new look and feel with easier navigation.
- New intuitive dashboard displaying a full summary of your services.
- Mobile friendly! The new Control Panel can be viewed and used from most mobile devices.
- New export capability; get your data when you need it. View and export your invoices any time
Microsoft Office 365 now available.
We continually strive to bring you the best tools to help you run and grow your business and we are pleased to announce that Microsoft Office 365 is now available to our Microsoft Exchange customers who wish to update their service.
Some things won’t change.
While we’re working to bring you all of these exciting improvements and enhancements, some things will remain the same. You’ll still receive the same high level of customer care and technical support. You’ll continue to work with our same great team of professionals. And, you’ll continue to have the most comprehensive family of Cloud IT services available to you.
When will the consolidation take place?
We’re working hard on these changes and will make the final transition from 123Together.com to mindSHIFTOnline later this month, in June. At that time, the 123Together.com website will be redirected to mindSHIFTOnline.com. Until the transition has been completed, we will continue to update the 123Together.com site. In the meantime, you can begin using the mindSHIFTOnline.com site now if you’d like.
We hope that you are as excited about these changes as we are. We’ll continue to update you on our progress as we reach our June transition date in a few weeks. We also encourage you to reach out to us with any questions you might have.